Rachel Reviewed on Aug 4, 2020, 10:57 AM
The pickup was simple and the person at the desk was very polite. Even though I had purchased insurance through CarRentals.com, he insisted that I still needed to purchase Thrifty's basic insurance package in order to finalize the rental agreement. Doing this increased the cost of the rental by almost 2.5 times what I had budgeted for. I'm honestly not sure if this was due to tricky business practices by Thrifty or lack of communiation between Thrifty and CarRentals.com (do they even accept the insurance that I purchased??). In any case, it makes me hesitant to use CarRentals.com again as the price that was quoted to me was vastly less than the amount the I ended up paying. It's hard to plan a trip budget when the cost is not properly quoted.