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Search for Thrifty car rentals in Albany

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4.8 Out of 10 (18 Reviews)

2 Stations

albany airport 859 old albany shaker road

Average Pick-Up time: 21-30 minutes

7.5 Out of 10 (17 Reviews)

5.0 out of 5.0 1.0 out of 5.0

Serena Reviewed on Mar 21, 2019, 8:52 PM

When I picked up the car I told them I will not be dropping it off until 4 not 10 !!! I was told that was ok and no extra charge!! Well wrong was charged for extra 4 hrs!!! They would not adjust the bill got charged 399. Instead of 367 what was given to me when I picked up the car

5.0 out of 5.0 2.0 out of 5.0

Meisha Reviewed on Mar 12, 2019, 4:21 PM

Even tho check out was a breeze. I reserved my car well in advanced and they did not have the Ez pass device in my car and told me to just ride through all the tolls. I did that but it caused some anxiety because none of the lights turned green when passing through. It was a bad feeling being I was traveling far and going through alot of tolls...i paid for unlimited and I should not have had to had gone through that. It was bad...

5.0 out of 5.0 2.0 out of 5.0

Jessica Reviewed on Mar 7, 2019, 5:21 PM

I had a great experience booking with and a seamless pickup at Thrifty. I was pleased with the vehicle that I was given, but it was unfortunately obvious that the vehicle had not been cleaned after the previous user dropped it off (coffee stains on the seat, stained mats). I rented this vehicle as my own car was in the shop for repairs. I was not sure how long I would need the rental, so I asked the gentleman who assisted me with the pickup what would happen if I needed to bring the car back early. He stated that if it was brought back within 24 hours I would be charged a fee. I brought the car back 2 days and a half later and was assisted promptly with the return of my vehicle. When I got home and received my email receipt, I was surprised to find not only the fee mentioned earlier, but a much higher rate than the one I agreed to. Not only was I not initially warned about a higher rate for an early return, but the fee and rate were not explained when I dropped the car back off (I would have kept it for longer!). When I called corporate for an explanation, I was tossed from department to department until an individual offered me a voucher for a future rental (to date, I have not received this voucher). Unfortunately, I don't believe I would be inclined to rent with Thrifty again due to this experience.

albany international airport

Average Pick-Up time: 11-20 minutes

2.0 Out of 10 (1 Review)

5.0 out of 5.0 1.0 out of 5.0

Annie Reviewed on Sep 16, 2019, 11:35 AM

My experience was poor because there was something wrong with my car. The car skipped and the light came on. I cut my trip short to return the car. There was not a thirty in my location and I had to return the car to where I got it and thirfty refused to compensate me. Poor expetience

We collected 18 reviews in total for all stations in Albany, New York, United States of America with an average score of 4.8/10.
Please be aware that some of these reviews may have been translated automatically into English.