Michelle Reviewed on Jun 28, 2020, 10:05 PM
The car I rented had a bad battery I wasn’t able to drive it for two days, exchanged for another car and extended the rental for another week. I’m hoping to get credit for the two days with an inoperable vehicle! It’s hard being strained at 12 midnight in hotel parking garage. Thank God I was able to have a Co worker pick me up last minute.
Charlie Reviewed on Jun 23, 2020, 4:55 PM
I've had a lot of good experiences with Thrifty, and this was not one of them. We got off the plane at 11:20 PM with plenty of time, according to web information. Decided to pick up luggage. Called to make sure they would not close prior to midnight. Put on hold. At midnight, was taken off hold and told they were closed now and that the reservation was cancelled. We would have made it with plenty of time had we know.
Tonya Taylor Reviewed on Jun 18, 2020, 8:10 PM
The representative was excellent! The car wasnt ready I had to wait 30 mins for the vehicle to be cleaned butvwhen we received the vehicle it was not very clean and there was trash in the middle console. With this pandemic it is necessary to receive a clean vehicle