Louisville111 Reviewed on Jul 21, 2018, 4:48 PM
Overall great experience with Enterprise and happy to have gone back to them. The last two rentals were with a different company which I will not name :) because they had a great deal on a van rental. Both years I had an issue with last years being a tire blow-out on I65 south of Chicago. The tire that blew was an odd one and pointed out to clerk when picked up. They blew me off, but should have gone with my gut and insisted upon switching out the tire or vehicle. Lesson learned and decided to go back to Enterprise this year. Pickup was VERY quick and the agent did a quick walk through of the car. We ended up with a Mitsubishi Outlander Sport. Good car, but a little tight on space for 4 and luggage. The vehicle was clean and in good condition on pickup. An FYI it was recommended that we cut the cable to the pair of keys, which was a huge stress relief and something that the other company said that we could not do. This allowed my wife to have the spare. Return was quick and easy. Overall will continue to use Enterprise when in need of a rental.