AmandaReviewed on Jul 13, 2020, 8:49 PM
The side door of the cargo van was welded shut. When I tried returning early due to this they charged me for the full week after telling me they would only charge for the 1 day I had it. Still fighting to even talk to someone about this issue. Very disappointed.
APYReviewed on Mar 24, 2020, 4:53 PM
Didn't get the car I requested. Somehow, they gave me a truck when I wanted a car? They were entirely unpleasant about it too.
LeoReviewed on Feb 18, 2020, 7:08 PM
They didn't have the car that I had ordered and then told me that they only had a level up and I had to pay extra! Also they had to put some air in one of the tires and said it was only due to the rain that the psi was low. only to find out the next day the tire was losing serious air. When I called them they said they had no other car available and I had to call around myself to see if any other HERZ facility would have something for me.