JAAAAAACCCCC Reviewed on Nov 15, 2019, 6:06 PM
I reserved a vehicle only to learn there were none available. Had to go to another Alamo to rent my car.
Diane Reviewed on Oct 28, 2019, 4:43 PM
Payless is the worse car rental I ever encountered representative Ryan had a horrible personality at 8:30 pm when I went to pick up my car he stated there were no available cars and that reservation doesn’t mean you will get a car people had been waiting since 7pm lined up on the wall like cattle sitting and standing Ryan stated he didn’t care where anyone waited it would be at least 2.5 hours before he would have available cars due to the fact that he was the only one working and only one washing cars i went down stairs in the lot where the cars are kept spoke with Salina and the car washer and was assured there were available cars washed and in the system and they had no idea why Ryan has people waiting mind you september 6,2019 same thing happened to my daughter it’s obvious this is there practice also i understand payless is under Avis car rental and rents there cars as well needless to say i left having to pay 50$ for a lyft without a car Ryan said he would call I never got that phone call i was told 12 people were on the list in front of me apparently waiting to no avail
Sonja Reviewed on Oct 22, 2019, 7:14 PM
Went to counter at planned time and they said they no longer had cars available.