Ree121783 Reviewed on Dec 21, 2017, 4:09 PM
Our experience with Alamo was excellent!!! We were able to pick up the car in a timely manner without any hassles. The staff rep was very professional and resourceful. Great service!!!
Florir Reviewed on Nov 30, 2017, 5:32 PM
David McCrary Reviewed on Nov 25, 2017, 9:29 PM
After booking I had called Alamo to confirm and to change the pickup time from 10am to 9am. When I picked up the car I had allowed plenty of time in case the rental desk was busy. I got the car at 8:32am and noticed an extra charge on the contract. I had been charged an extra 2hrs which equalled $48.00 for being early. Alamo had NOT changed the pickup time and I was also being charged for being an additional 28 minutes early. The agent had said nothing to me about this as he did the paperwork. The cars windows had been cleaned with something that left a smear which at first looked like fogged glass. We finally had to stop and do a proper window clean up.