Bruce H. Reviewed on May 27, 2018, 4:49 PM

It was a great car, very easy pickup and drop off, but very very expensive for a rental. However, I do recognize that such high costs are a hazard of traveling and picking vehicles up at airports due to corrupt local and state government high taxation aimed at sticking it to visitors. At the ECP location, there are literally no other options for rental cars, so you’re stuck with it. The staff at Alamo are all super and very friendly! Except for cost, I highly recommend Alamo.

Tango666 Reviewed on Jul 23, 2018, 12:29 PM

It started with a discussion, because the promised vehicle was not tangible and they tried for an alleged "upgrade" to demand more money. Also one had received from the mediator allegedly no information and wanted to sell another insurance to us. After this was clarified, we had to search the vehicle in a parking lot 2 streets further on. The allegedly full tank was not full and the vehicle had minor paint damage but which were not mentioned in the contract. The on-site staff was very reluctant. We photographed everything and went on the journey. After a short time a signal for tire pressure lit up, so the vehicles are not maintained. Fortunately, the journey was unproblematic. Since we did not find any parking facilities at our last hotel, we returned the vehicle one day earlier. The same game - an employee who did not care and reluctantly went with us to the vehicle to take over this. The photos did not interest him. A takeover confirmation did not exist either. The communication was rather bad than right, his English skills were not really available. When we checked the credit card statement, we found that an unjustified amount had been debited. Our request for what this should be, has not been answered to this day! It is only a small amount, but this is about the principle! From AZ only bad experiences - should we come back to Sweden and rent a vehicle, then certainly not with this company!