Member189 Reviewed on Oct 4, 2018, 12:23 PM
The contact with the local agent (Mr. Barber) was very pleasant and unbureaucratic. The vehicle satisfied the expectations. The pickup location should have been described in more detail. The handing over in the foyer of the Prinsotel Sa Caletta was not clearly described in the booking confirmation.
Gerli Reviewed on Sep 18, 2018, 10:50 AM
I had rented the car in Menorca via Cardelmar, Keddy. This was rented by Europcar. The renting took place in the hotel, locally. I have often rented cars and was almost always satisfied, but as simple and uncomplicated as this time, I have never seen the takeover and delivery. Very nice, friendly and responsive staff of Europcar .. Super car-everything worked out great. Customer friendliness is very important to this lady. It should be so. This is how the customer feels - KING