Jane Reviewed on Oct 28, 2019, 2:29 PM
Alamo is the best in prices, courtesy, quick customer service plus detailed information on site.
Jacqueline Reviewed on Oct 21, 2019, 6:19 PM
Once I arrived at my destination I tried calling the YUL airport location and customer service was closed. I also tried Car Rentals.com and they were closed as well. Just picked up my rental at Dorval Airport to drive my elderly Mother home after our flight. When I got out of the car I noticed that the driver side leather seat was wet and so we're my pants! As I was on Cote-de-Liesse HWY I noticed the fuel gage indicated the car was not full however the expectation is that I fill it when returned. I've rented numerous cars from Alamo at the YUL Airport. The staff has always been super. But I have to admit I was pretty disappointed at the lot staff. Someone must have left the driver side window//sunroof open and the airport lot/shuttle staff neglected to ensure the fuel tank was full and without any issues before advising the desk staff it was ready to be assigned. I always choose Alamo and have another rental booked for the Nov 2nd weekend at the YUL airport and am hoping to receive the great service I've experienced may times in the recent past. Both Car Rental.com & Alamo were courteous and contacted me on Saturday to apologize and advise there would be no charge for the weekend rental. When I dropped it off yesterday the gentleman at the outside desk was very help and ensure everything was closed off at $0 cost.
pilout4 Reviewed on Oct 20, 2019, 2:46 PM
Second time at Alamo with Autoescape. Prices and especially precise and clear benefits. Speed at the decision of the vehicle, proposal of options "it's their job" but without pressure. On the other hand as it is up to you to go around the vehicle, so I noted all !!!! The renter explained to me while laughing that he only looked at the important blows on the bodywork, but that he took notes of my notes .... In return, fast also the hirer makes the turn of the vehicle claims us the keys and it's done . My vehicle is a Nissan Rogue, a nice SUV all options, cleaned. But on the other hand "coffee" stains on the roof over the driver, the indelible stained door gaskets, one often complains about the condition of the vehicles but there are people really disgusting ..... for make vehicles in this state !!!! Vehicle less than 6 months old. I recommend again ALAMO from Montreal Dorval (airport)