car I was given at pick up was excellent for the cross country travel ahead of me. I appreciated the cleanliness of the vehicle the ease of the pick up experience as well as the drop off. I will defiantly rent from Hertz in the near future as I travel back to CO. Thank you for the great pricing as hassle free experience!

My experience with Hertz was not what I expected. I thought Hertz was one of the leading car rental companies. My mistake. The office in Littleton, CO is practically inoperative. I traveled to their office the day before at 3:00 PM the office was closed. At my pickup time they did not have a proper full size car. I checked with the Elglewood office and they had a Nissan Maxima which is not what I requested but acceptable.

They had my car waiting right outside the office. The whole process took about 15 minutes, completely painless and the Hertz rep was outstanding. Great experience all the way around.