Michael Reviewed on Jan 25, 2019, 5:47 PM
These folks at Enterprise are great. They upgraded me from a Standard class car to a ‘junior’ Mercedes, a CLA 250, which was very nice. However the car prep procedure did not include returning the car to ‘normal’ driving mode. Rather it was placed into a custom Sport mode by a prior renter and this meant I went through an atrocious amount of 93 Octane fuel on my trip. This enhanced performance mode was not particularly useful on this winter trip because it included lots of bad weather: whiteouts, freezing rain and black ice. The dash indicator for this mode was a small “I*” and “Dynamic Selection” in the vehicle settings menu which is not all that intuitive to the average consumer. I’ve owned a C43 Mercedes AMG in the past so I noticed it and figured out how to change this setting on Day 4 of 4. However the average consumer likely would not have noticed other than the pain at the pump!
Kristena Reviewed on Oct 10, 2018, 1:59 PM
We received the exact vehicle we booked and also had the unlimited kilometers which was not available if booked through the vendor's site.