Kmb Reviewed on Feb 29, 2020, 10:09 PM
I reserved an economy car, which when I got there I was informed they didn’t have. Which happens so, ok. But instead of behaving like every other company I’ve ever dealt with and giving us the next car at the same rate, I was informed I had to Pay for the next size they did have. Which was much bigger and so of course much more expensive. I went in thinking I was paying one price and ended up having to pay double. Not happy with hertz at all. This was the first time and definitely will be the last time I rent from them.