Aroma Therapy Reviewed on Feb 4, 2019, 5:45 PM
Hertz's customer service at the San Diego airport was great. The process of checking out a vehicle was smooth and efficient. However, the vehicle had a surprise inside. A mix of coffee cup, banana peel, and ice cream wrapper. There was a hidden compartment under the center console and it was opened during a trip from San Diego to Big Bear. The smell that came from the compartment can be describerd as a banana-scnted rotting skunk. It was horrendous. This is why I provided a one star as the mixture of smell and inconvenience. Very disappointed with the lack of attention to detail during the cleaning process.
ISAAC Reviewed on Oct 21, 2018, 4:24 PM
Awesome experience and always accommodate my requests loyal customer through Carrentals.com
ricebowl Reviewed on Sep 24, 2018, 4:19 PM
There was no line at the counter since Hertz had it properly staffed. Signed paperwork and picked up car in <10 minutes.