Louis Reviewed on Nov 10, 2019, 6:09 PM
Added charges would have been a deal breaker, we prepaid and because we are AAA members we have always been able to add a driver for free, but at this location they charged an additional $100 or so for the second driver - this has never been the case in the past..
Beth Reviewed on Mar 18, 2019, 4:35 PM
Awesome experience. Paid online went to the counter grabbed my ticket and then I was allowed to pick any car in my category. At drop off pulled in grabbed my stuff walked away. Easy peezy.
Anton Reviewed on Jan 29, 2019, 6:02 PM
I was so happy with Hertz service until this booking, the guy was rude who did all paperwork, he tried to charge us for double coverage, then said that we don’t know how the system works and start ingoring us after that. I did my purchase online, paid upfront and I’m very unhappy with the service. Espessially when I’m paying upfront! One more issue that information which provided to us was incorrect. He said that I can choose option to pay for the whole tank upfront and when I asked if It will be a refund for unused fuel then he replied that yes. This information was wrong because on giant poster near the desk you had explanation that this is no refund for unused fuel. So first he tried to cheat us to pay double Insurance, he said that we did prepaid and need to pay additional $120 when I had confirmation with me that I paid full price upfront. I hope this problem will be solved.