Kathy Reviewed on Oct 21, 2019, 4:27 PM
First of all, we were so impressed with the car rental center at SD airport, starting with the regular shuttles, the facility itself and the easy pick up process.
Liz2883 Reviewed on Jul 10, 2019, 6:49 PM
Hertz was an easy pick up. They seemed to have the longest lines compared to the other rental companies but maybe they were going through a shift change or something. There was only 2 people working the counter then another man came to work the quick reservation pick up phone booth things. I went there because we had a reservation but he was only helping one at a time so I went back to the line. Another girl ended up jumping on to another system and helped us. However I did choose an car which was compared to a malibu or camry- but when I went to pick up, she told me my reservation was compact and charged me $10 more per day for the type of vehicle we were picking up. Had I not paid the extra fee, we were going to get something that looked like an egg. Other than the up charge and the wait all was good. The vehicle we got was a 2019 Kia Optima, and it ran like a champ. The drop off was super easy and the guy checking it back in was super friendly which was a plus at 4:30 in the morning.
Johnny Reviewed on Jun 14, 2019, 4:37 PM
Hertz staff was very helpful and when I wanted to exchange the vehicle I was able to do so without any issues.