Janet Reviewed on Oct 9, 2019, 6:55 PM
Carrentals.com gave me bad information when I asked how long Hertz would hold my car after the pick up time I gave. I was told I had six hours, whereas Hertz really only holds the car for two hours. I really needed a minivan, which is what I reserved. When I arrived three hours after the reserved time, they had no vans. After some thorough searching they managed to get me the car I needed. I was happy with how they worked so hard to get me the car I needed even though I arrived later than they were expecting.