Patrice Reviewed on Jan 22, 2020, 3:01 PM
The cgvs supplied via your company by the rental company require a valid driving license. However their notion of validity (Hertz) includes the general state of the document. However, under French law, even a torn permit is considered valid. There is no obligation to do it again. In fact the rental was refused and not refunded. Rental made with documents (license, credit card ...) of my wife with obligation to take the full insurance pack with them (they used the concept of favor) Baby seat rented from the agency and provided by it very dirty. Full of incomplete vehicle (bar missing). Informed staff say they have changed the information on the contract. When the vehicle returns to the agency in roissy, there is no notion of the situation on the said machine contract. Chance for us to have proof of this full at the service station. Hertz de roissy staff praised their professionalism however. Last experience with this car rental company.
Sandy Reviewed on Jan 22, 2020, 9:51 AM
Hello We made 8000km to pay a deposit and arriving because the permit was a little tearing the Mr at the counter to refuse the permit pretexting that autoescape would refuse the permit I did not understand anything I suffered moral and financial damage because I had to go somewhere else they took my license which reimburses me
Micju Reviewed on Jan 21, 2020, 3:52 PM
The price paid during the return was increased by 7 € .... given price 49 € and paid price 56 ..