Peter Reviewed on Dec 12, 2019, 6:44 PM
Their check in process is weird. Hard to navigate to the return and the people waiting are less than helpful or friendly.
Marat Reviewed on Dec 2, 2019, 1:51 PM
Reservation without prepayment. Quick unlock funds
Jay Reviewed on Jul 18, 2019, 2:05 PM
Hertz did not honor my reservation terms that I had with CarRentals.com. I was able to resolve the issue with a Hertz manager after I dropped the vehicle off at the airport. The employee at the pickup counter at Terminal 1, Madrid was not helpful and really messed up this rental contract. Terminal 4, Madrid Hertz office was VERY helpful in resolving this situation.