Guy Reviewed on Dec 6, 2019, 4:39 PM
I always have good service at this location but this may be my last due to the fact that they pull rental cars into handicap parking spaces or handicap access aisles for their customers convenience. I've addressed this issue with the management but I don't feel confident that it will stop. The repair shop that shares the building practices the same illegal activity.
Mike Reviewed on Jul 22, 2019, 6:03 PM
Even though I had a reservation for a one-way to Kansas City, no car was available. Initially I did not receive much help in locating a car at another Hertz location. After 75 minutes I was directed to a location that had a one way ready for me. That location (Brooklyn Center, MN) was very helpful and quick in preparing a rental for us. To be fair, the Lakeville Hertz location has been good in the past.
S Reviewed on Nov 12, 2018, 2:35 AM
Reserved and pre-paid for car but it was not available for pick up. Staff were friendly and tried their best.