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Search for Hertz car rentals in L'Aquila

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6.7 Out of 10 (3 Reviews)

1 Station

strada statale 17, laquila

Average Pick-Up time: 11-20 minutes

6.7 Out of 10 (3 Reviews)

7.3
8.7
8.7
8.7
5.0 out of 5.0 2.0 out of 5.0

Theodora Tsatsos Reviewed on Apr 3, 2018, 4:11 AM

I made the reservation through Carrentals and the pickup was 10 am. My ride to the rental place had to be about 40 minutes earlier so I tried to change the reservation time to 9 am, a few days in advance, but there was no editing option available, so I called Elite Truck Rental directly and explained the problem. I did not receive any offers nor assistance to help me change the rental time, and when I asked if it would be a problem to come about 45 minutes earlier, I was told 'It shouldn't be a problem, as long as the car is available'. I then asked 'Well what's the likelihood of a car not being available?' and the answer was 'It shouldn't be a problem'. I got there at 9:15am, as I stated, introduced myself and stated that 'I spoke to a nice young lady on the phone where I would be arriving a little early'. She immediately said 'We don't have any cars here. and I said IF the car is available'. Although that was true, she also responded 'It shouldn't be a problem when I asked the likelihood of a car not being available'. She also did not offer any assistance to change the reservation when I called, and didn't offer any assistance at the point in time either. I now had a serious problem because I had to be at my business within the next hour with no ride and no rental car. I also had several appointments afterwards that impeded my ability to return to this location, which was about 25 miles from my home, to try and pick up this rental again. After her abrupt statement, she didn't look at me and just stared at her computer screen, as I began making desperate calls to friends to try to get a ride, and for someone else to pick up my daughter, etc. The other man at the Truck Rental at least picked up a phone and tried to call to see when the car rental would arrive, but had no answer for me. I was furious, as well as the person who gave me a ride there because they saw how 'unassisting' the people were being. We tried to call Hertz for help, but kept getting connected to new reservations and the wrong people. The car actually wasn't available until almost 10:30am.....a good 30 minutes after my documented reservation time. I was unable to return until 12:30, after I inconvenienced several people to help me throughout this crisis. When I returned to get the car, this time the gal was friendlier and made some attempts for rectification. I'm not sure if they received a call from Hertz because we were making several calls for assistance. They gave me a slight courtesy offering to allow me to bring the car an eight of a tank less than what it had (the tank wasn't even full- it was about 3/8 full),which was another sign of lack of preparation for the client. It was a very very rough stressful experience and this facility demonstrated that neither the reservation, nor the customer care, is dependable.

5.0 out of 5.0 5.0 out of 5.0

Matt13 Reviewed on Jan 2, 2018, 10:25 PM

It was very easy to pick up and drop off the vehicle.

5.0 out of 5.0 3.0 out of 5.0

Nathaly rivera Reviewed on Dec 27, 2017, 6:41 PM

The only thing i didnt get the car i booked i got a mazda and i booked for a toyota

We collected 3 reviews in total for all stations in L'Aquila, Abruzzo, Italy with an average score of 6.7/10.
Please be aware that some of these reviews may have been translated automatically into English.

Hertz rental cars in L Aquila: All you need to know

There is no better way to see everything L Aquila has to offer than by getting behind the wheel of your Hertz rental car. Stop spending your vacation waiting on the bus, or wasting money here and there with ride-shares or taxis. Having your own vehicle allows you to go to the places you want to see the most, when you want. Make your next vacation to Italy even better with a Hertz rental car.

Why drive with CarRentals.com?

With everything to do in and around , you'll be wanting to explore more than the area surrounding your hotel during your visit. Whether you have to have dinner at the cafe that has received great reviews across town or check out some of the best local favorites, you'll need your own vehicle to take in as much as possible during your getaway. No matter what you have planned while in , if you wish to get the most from your trip to the city, having your automobile is key.

CarRentals.com works with many of the finest car rental companies in the business. Hertz has over a hundred years of car rental experience and a fleet containing many of the most well-known in the business, like Kia and Ford. With Hertz renowned history and thousands of franchises globally, you'll be in great hands.

What you need to know before you go

How do I get an L Aquila Hertz car rental at a great rate?

We strive to get you the best price, whether you reserve your vehicle. However, reserving ahead of time can help keep spending low. Make sure to check the mileage policy and don't add an extra driver to avoid any surprise fees.

Do I need to bring anything special when I get my rental car in L Aquila?

Make sure to present your driver's license and a credit card in your name.

What is the minimum age to rent a car in L Aquila?

Hertz's minimum age to rent a car in L Aquila is 21. Make sure to review Hertz's policy, as there could be added fees if you are under 25 in most cases or for higher category cars in particular.

Is there a particular vehicle I should get for my trip to L Aquila?

That depends on how many people you are traveling with and what activities you want to do in L Aquila. Economy or compact cars are great for short drives and are easier to park. If you are traveling with a bigger group, then a SUV or mid-size vehicle is going to have more room for luggage and be a more comfortable ride. Those looking for a dash of extravagance on their getaway can choose a higher-end model like a Mercedes C-Class or Cadillac XTS or similar.

Do I need insurance when I rent a car in Italy?

You are required to have insurance before you rent in Italy. Although many of the major card issuers, like MasterCard or Visa, offer some coverage, there are usually restrictions. For instance, you may not be covered if you book a luxury or larger vehicle. Make sure to check credit card issuer's policy before you decide. Otherwise, as a United States citizen, you can add on Collision Damage Coverage with CarRentals.com at checkout.

Does Hertz require a deposit at the time of booking my rental car?

Hertz does require a deposit when you book your rental car. Hertz will block the deposit on your credit once you book your vehicle for your trip. Please be aware that the deposit may vary greatly depending on the model and make of the vehicle.

What is the fuel policy on my Hertz car rental?

At CarRentals.com, we encourage a full tank policy. You receive the vehicle with full tank, and you should bring it back it with a full tank. If you want to save some money, it is best to fill up your tank before you bring the car back to Hertz.

Do I need unlimited miles when I rent a car in L Aquila?

L Aquila certainly has its charms, but you may want to take to the road again after you've checked off all the activities here.

Can I get a one-way rental from Hertz?

Hertz offers one-way rentals in most cases. You may find it more convenient to return your rental car at a different Hertz. Don't forget there is typically an additional charge when you opt for one-way.

Reserve your ride today!

With so much to do and see in L Aquila, having the keys to your own vehicle lets you explore at your own pace. When you're ready to explore more of Italy, you can drive when you want to, without trying to hail a taxi or sign up for a ride-share.

Before your next holiday, book your Hertz L Aquila rental car and zip off to take in all the items on your itinerary at your own pace. Book with CarRentals.com and speed along the road in L Aquila, Italy.