Barbara Reviewed on Oct 21, 2019, 12:15 AM
I will never use your website or Hertz again. When I returned the car they overcharged me saying I was late returning vehicle. Then we found out The car had been under someone else's name the whole time I had it 2.5 weeks! But my credit card was charged. Also I found out just today, I went over 1 toll bridge for 4.oo$ & was charged a service fee of over $20.00
King Kong Reviewed on Oct 2, 2019, 7:34 PM
Arrived at Hertz regular people counter with just two people in front of us and it took 45 minutes to get car. After 1st person finished, the agent just walked away. I asked him if someone was coming to take over and he said, I think so. I gave up and went to Gold Counter where three or four people were mostly talking between one another. I asked if someone could help me get the darned car. Their reply, Soon. After more back-slapping talking between them, I got mad and demanded service, which, FINALLY was provided to me. Absurd.
Happydriver Reviewed on Aug 18, 2019, 3:03 PM
Warm welcome at the time of taking over the vehicle, freeway package included in the price, SUV vehicle very pleasant to drive