Lonnie Reviewed on Jun 5, 2019, 9:19 PM
I reserved a convertible for my vacation in Florida, and they went above and beyond! They made sure I knew how to use the features etc... this car was a complete dream! I am so thankful!
Carmelo Reviewed on May 31, 2019, 8:37 PM
The vehicle wasn’t properly maintained. It made noises and pulled to the left at high-speed’s I could not return to the rental facility as no one wants to waste precious vacation time. When I tried to call after the first day of rental it was a 40 minute hold on the phone again incredible hassle so I decided to call back the next day and got a 30 minute wait time . I decided to use Uber on quite a few occasions as I feared the car would break down needless to say I am highly disappointed with this rental
Benjamin Reviewed on May 14, 2019, 4:58 PM
We booked a car model Jeep Cherokee or equivalent to be able to have sufficient trunk but we had a car toyota CHR really much smaller! Also we had taken the maximum proposed on auto escape to be well insured but on the spot we were said that in case of a mechanical problem, pneumatic etc .. everything would be at our expense. We therefore have to add 127 dollars for 13j rental. When we got back from the car we finally had to pay $ 317. Additional charges: the language barrier did not allow us to understand the surplus even though the vehicle was returned without any damage. I do not recommend taking hertz and am disappointed because the final price between the price of deprt on auto escape and the final price is too important.70% more.