Noelle Reviewed on Apr 28, 2019, 9:32 PM
One day into my rental I heard a noise beneath car. Turned out to be a dragging panel Fortunately I pointed out a cracked side panel as I left lot and it was noted. It became so loud I traded car in. They made sure it was noted (it seemed so as to not a use me of the damage) and then exchanged the car. No apology for the inconvenience and I didn't get the impression there would an effort to fix the problem. I'll be avoiding this company at that airport from now on.
Lou Reviewed on Apr 19, 2019, 7:56 PM
Pick up and drop of at DTW were simple. My car, a Pacifica, was larger than I needed, but it was the lowest price. It was clean and I had no problems with the vehicle.
Laurie Reviewed on Mar 14, 2019, 11:06 PM
I haven’t rented too many times so this was a relatively ‘new’ experience and they were extremely helpful!