kstoops Reviewed on Mar 13, 2018, 3:38 AM
I went to pick up the car and the girl at the desk said she didn't have any cars available. I told her I had a reservation and she seemed to look it up and said I didn't give my phone number so they couldn't confirm. I checked my email and all the info was there including my phone number. I left to the competition Avis. They were great!
David Reviewed on Sep 18, 2017, 6:58 PM
First off it took us 2 hours to get our car that we had prepaid for. First they weren't sure they had a car and then they put in my AAA information wrong and needed to start from square 1 because of that. Then we got the car and it wasn't cleaned on the outside and the inside had no floor mats and a bag of trash from the previous person in the back seat. Dropping off the car was not surprisingly easy. Pretty unsurprising experience but frustrating all the same.