Ed Reviewed on Mar 21, 2020, 3:31 PM
From the very first discussion when picking up the car we encountered a series of attempted upsells which included misinformation, pressure tactics and outright LIES!!! We were given the wrong size car. We were told not to worry about bringing it back without a full tank of gas because they have such low fuel rates ($2.75/gal) whereas the going local rate was around $2.35/gal. We brought it back 3/4 full and were charged $20 for the insult!!! We were encouraged to buy a Toll Pass for $80 for the week which we declined. We ended up on a Toll Road in Tampa and without a pass there is no method to pay tolls on the road. We received an as yet unpaid invoice for $32.86 for tolls... $2.86 for actual tolls and $30 for maintenance fees!!!! C rooks should not even still be in business with these high-handed tactics bordering on crookedness!!!!
Joe Reviewed on Mar 20, 2020, 11:29 PM
The car I rented happened to be a Hybrid Ford Focus. I usually request a domestic manufacturer but they could not promise me until I arrived. I arrived and they told me they had a Ford Hybrid. I had to drive to Gainesville the next day and could not believe the gas mileage this car achieved. I got almost 37 miles per gallon. My trip was in vain because of the Virus situation so I drove back to my place in Naples the next day. I got 36.5 going home. The car ran excellent and I held it for the full week I had contracted. I would buy one of these cars on my next purchase.
Steve Reviewed on Mar 19, 2020, 6:50 PM
Waited in line over an hour to pick up the vehicle.