Brian Reviewed on Oct 20, 2019, 1:13 AM
Did not have same price as I was originally quoted but did eventually honour my quote
Johan Reviewed on Jun 21, 2019, 5:26 PM
I chose the 'their choice' option promising what the dealer had available in compact plus, but I got an economy rental as it was all they had. Service was good, just disappointed that we didn't get what we paid for..
Ron45 Reviewed on Aug 16, 2018, 5:34 AM
My experience was terrible. Not only was the employee 15 minutes late to get me my vehicle, which nearly caused us to miss our ferry, but the vehicle I asked for was not the one I received. I understand that mix ups happen and sometimes issues cannot be avoided, but the employee we dealt with was deeply unpleasant, combative, and belligerent. We booked a car and received a large truck, and the gas discount given to us was nowhere near enough to compensate for the extra money we spent on gas to drive such a large vehicle. The employee also suggested that our vehicle was only 15 minutes late, and attempted to argue about how we had not been inconvenienced in any way. On top of this, I had been assured that I would be getting a phone call from a manager to discuss my concerns, but I never received such a phone call. A very frustrating experience overall.