C Lee Reviewed on Apr 28, 2019, 5:41 PM
We reserved a Cadillac XTS - a large car for our family - then when we arrived we were given a choice of a Jaguar sports car or a pickup truck. Or we’d have to wait an extended period of time for something else with no guarantees. We took the Jaguar, barely squeezed our things and car seat in it, then throughout our trip warning lights flashed on and off and we had to repeatedly refill the air in one tire. All around, a very unpleasant car rental experience.
csd Reviewed on Oct 23, 2018, 11:33 PM
We were very happy with Enterprise at the Savannah airport (we have consistently been happy renting with them). Even when we changed from a compact to SUV they were accommodating and helpful.
Sweetlou Reviewed on Oct 18, 2018, 1:30 AM
We had a great experience renting a mini van for a fun vacation with friends. We booked online, the vehicle was ready to go on time when we arrived, and the customer service experience was fantastic.