Robr Reviewed on Feb 24, 2019, 7:11 PM
Problem I booked a F150 expecting it to be four wheel drive but got the two wheel version. This driving I 80 became problematic to the extent even with snow chains ( bought separate) didn’t stop us sliding and unable to go faster than 15 mph. Because of this I wrang customer services at SAN Jose where I was told I could swap at REno airport. Sadly REno had other ideas and refused point blank
Meryl Reviewed on Feb 8, 2019, 9:44 PM
First time I had nice experience for renting a car. I was early and there's no line. And i got out of the parking within 15 mins from the start.
anne Reviewed on Jan 6, 2019, 1:45 AM
I'd never rented from Enterprise before but I definitely will again after this experience. They were incredibly fast at the check-in desk and when we went to the garage to pick up the car. Super friendly, too, and they gave a free upgrade.