Naciosr Reviewed on Mar 27, 2018, 7:57 PM
Great experience was Exactly as I expected
Kristie Reviewed on Feb 26, 2018, 5:23 PM
pick up was easy. car ran well. car was in horrible condition on the outside. huge dent and big scrape where paint was supposed to be and seats were stained. it was the worst looking rental i’ve ever had. it was dark at pick up and i couldn’t see damage until i got home under the lights. had to call and make claim as to not be charged for damage.
Kendra Reviewed on Sep 28, 2017, 3:36 AM
The pick up and drop off was easy, but the employees customer service skills were lacking. The agent at FAT didn't even look at me when I walked up, but kept looking at his computer. When I dropped off the vehicle in Valencia, the agent there had the same lack luster attitude. I asked if they could provide a ride home and I was told no. I have never had that issue with enterprise. The vehicle I had was dirty and the tires were bald.