Rachael Reviewed on Sep 11, 2019, 11:32 PM
As I’m a local and not arriving at the airport, it was not convenient for me to pick up the car. I have to take the train to the airport and walk all the way to the car rental location. But would have been convenient for someone arriving to Vancouver via airplane
Tim Reviewed on Jul 20, 2019, 10:13 PM
I have used Thrifty /Dollar on numerous occasions in various locations. I have never been overcharged. Further, when I disrupted my vacation to resolve the overcharge I was passed around for over on hour with a response that there was nothing that could be done. I have contacted my credit card company and plan to take action if this is not resolved immediately. I have the contract with the accepted on online. It states USD $ 183.96 for a compact or equivalent special. The agent at the time of pick up gave me a large van. I questioned it and he assured me repeatedly there would be no additional charge. Instead, the charge is now $228.87!!! I am furious and will never use your company again or recommend it as I have in the past. !
Anita Reviewed on Jul 3, 2019, 7:58 PM
The poor man on the desk tried to help me find the car I wanted~ a Rav 4. It was expensive. I would not use Dollar again. No instructions about the car.