Fred Reviewed on Dec 8, 2019, 7:01 PM
I rented through carrentals.com and they took $144.00 to reserve the car. When I got to dollar the counter person/manager was rude and pushy. He told me he didn't have the car I rented so he could give me a Vaspa/small car not near the size needed or requested or he could upgrade it for an additional charge. I had to agree since I had four people with me and luggage, wouldn't fit in a Vaspa. When I told him I had my own insurance to tried to get aggressive trying to make me buy theirs also. When I returned the car they told me they would email me a copy of my invoice for the rental, never received! When I checked my credit card they charged me full price for the vehicle and carrentals.com charged me as well. BAD DEAL ALL AROUND!
elaine Reviewed on Dec 5, 2019, 1:48 PM
So simple to set up the rental ... but not receive the car promised ... WAY too long to wait for car .... terrible directions at airport to find the rental car bus eventhough the paperwork says that the rental cars are in the terminal ... returned car early with NO REFUND of anything .... terrible system!
JV Reviewed on Nov 18, 2019, 7:53 PM
Decent experience, though the counter agents try a number of hard upsell tactics which makes checkout take longer than it should. On the other hand the guy who we did dropoff with was great.