Shanreka Reviewed on Jan 24, 2020, 5:11 PM
The picture showed me a suv but it was a dough ram which I could not rent due to my disability unable to get in and out
Richard Reviewed on Jan 13, 2020, 8:01 PM
While picking up my rental was easy, the service from Dollar rental was below terrible. My car broke down along a busy interstate in Georgia at 8:00 pm. The roadside assistance people (after being on hold more than 20 minutes) agreed to schedule a tow. The problem was that they scheduled it with a company in Rhode Island. That company told me that they couldn't get through to roadside assistance. I am convinced that there was never a correction made by Dollar. After 3.5 hours of being stranded, a local county deputy was able to convince roadside assistance to allow her to contact a tow truck. I was finally able to secure a replacement after 12:30 am. The Dollar roadside assistance service was of no help. Furthermore, I was told that if I had secured a tow, the cost would have been my responsibility. Essentially I was at their mercy.
AV Reviewed on Dec 14, 2019, 4:24 PM
The agent was very helpful and the experience great.