micheld Reviewed on Nov 14, 2019, 7:04 PM
Rental services provided by Hertz (Dollar partner in France). Pickup at Nice airport easy.Friendly staff and car in great condition.Had to agree to $13k deductible due to car insurance coverage by credit card but understood that it was the process. Different story for return at Marseille St Charles around 1:15pm.Office was open.I asked for someone to come with me to check the car and release final bill.Only one person at the counter and unavailable to come outside.Had to wait 30 mn for someone else to be available.Not acceptable ...
Domi2103 Reviewed on Sep 15, 2019, 6:10 AM
It is a good renter. The only negative is that according to the person at the counter my insurance contract with Autoescape did not appear on the booking. For the benefit of the doubt, having no time to contact Autoescape, I took out additional insurance. I will now check with Autoescape the clauses of the contract.
Miklos1234 Reviewed on Jul 14, 2019, 4:54 PM
Long lines and slow pickup at the airport counter. Of course, the person behind the counter will upsell you another car unscrupulously for extra money pretending that the car you booked isn't available. Then the car you pick up is dirty with bird feces all over it. One of the tires looks like it needs to be inflated... Overall, not a good experience. I will look elsewhere next time.