Dejan Reviewed on Feb 6, 2019, 2:37 AM
This will be the last time I book with Dollar. On line I booked one way from Melbourne to Miami. Never registered that way and my fault for not scrutinizing email confirmation. Dollar gave me a Miami car and charged me an extra $75 to return it to its origin. I took the fuel option at $2.09. Dollar put in less than 9 gallons and charged me over $27. Plus the car was not recognized at Miami Airport. Lost an hour til we contacted the desk at Melbourne Dollar franchise to close the account. $175 rental for 3 days for a compact car being returned to its point of origin. Summary: online software did not work; Car not recognized at destination, overcharged for gas and wasted my time.
Dr. J Reviewed on Dec 1, 2018, 12:46 AM
I really like flying and renting cars from the small airports. It is a fairly pleasant stroll from the airplane to the parking spot. The extra expense to fly to MLB is worth the hassle with MCO and the mega rental counters.
Dannette Reviewed on Nov 12, 2018, 7:33 PM
Even though we had a reservation confirmation that we showed Dollar. The employee was rude and stated that I since we were an two hours later then we had booked the car, they must have deleted the reservation and basically it was our fault. My husband had to pretty much demand a car reflecting the rate that we had confirmed. Not a good experience.