iQ Reviewed on Mar 6, 2020, 6:49 PM
Mileage limit was not mentioned while reserving online. Only explained when asked after reading a notice on the counter. Denied to help at all even after showing the reservation that does not mention any mileage limit by saying that this happens all the time with other customers, can't help. Such a bad experience.
Dejan Reviewed on Feb 6, 2019, 2:37 AM
This will be the last time I book with Dollar. On line I booked one way from Melbourne to Miami. Never registered that way and my fault for not scrutinizing email confirmation. Dollar gave me a Miami car and charged me an extra $75 to return it to its origin. I took the fuel option at $2.09. Dollar put in less than 9 gallons and charged me over $27. Plus the car was not recognized at Miami Airport. Lost an hour til we contacted the desk at Melbourne Dollar franchise to close the account. $175 rental for 3 days for a compact car being returned to its point of origin. Summary: online software did not work; Car not recognized at destination, overcharged for gas and wasted my time.
Dr. J Reviewed on Dec 1, 2018, 12:46 AM
I really like flying and renting cars from the small airports. It is a fairly pleasant stroll from the airplane to the parking spot. The extra expense to fly to MLB is worth the hassle with MCO and the mega rental counters.