Cassondra Reviewed on Jan 5, 2020, 5:33 PM
Inn m picked mangers special, booked it, landed off flight and walked up to the booth. The “managers special” I was told over phone was a Toyota 4Runner (for $588) and on their tv ad screen literally behind the girl at sales booth was an ad stating “ask about our managers special” and it was a photo of a Toyota 4Runner. When I was given the paper work, it was almost $1200!!!!!! I obviously pointed out the phone call, and the actual ad behind her and she said “oh no managers special is a Prius and if you want this it’s this much” I asked them to honor want they were actually advertising and stating on the phone and she said she couldn’t. When my daughter tried to take a picture of the ad behind her (so I could dispute this charge) she turned the TV with the ad off. TERRIBLE SERVICE and I was super disappointed.
Justin Reviewed on Mar 1, 2019, 5:40 PM
Easy cut and dry rental process. I would inquire about chains as they didn’t offer them to me (not sure if it’s an option) I lucked out on my return back to EGE and didn’t need them with only flurries on vail pass but “traction law” was in effect. 500-$1000 fine without chains if I was stopped.
Gail Reviewed on Feb 14, 2019, 2:51 AM
I rent from Dollar every year at the Eagle/Vail airport and they never disappoint me.