Eileen Reviewed on Jun 14, 2019, 8:24 PM
When we arrived at 10 a.m., we were told that the only thing was a truck, I placed our reservations months ago and put down a compact car, NOT A TRUCK. Then we were informed that we would have to pay extra for a Kia that we could rent, I believe that thst would have been a car that we requested in the first place?!?? So what else could we do, my husband is 80, and I am 69, we don’t do trucks. Not happy with the way this was handled, bait and switch! ?!!, . Bad for business is all I can say
Tom Reviewed on Jun 10, 2019, 4:25 PM
My car pickup was quick and easy. 5 minutes from counter to car.
Raymond Reviewed on May 28, 2019, 4:42 PM
Staff was courteous, however when you don’t have my reserved vehicle, the upgrade should be automatic at no charge. For that reason I would not recommend.