Barry Reviewed on May 24, 2019, 4:35 PM
For me, the location was completely inconvenient. While I was picking up the car, they tried to add on extra charges and accused me of doing something that I was going to do. First car rental place that wanted to charge $20 for an EARLY drop off. The guy behind the counter came across as a shyster. Go over the documents carefully as this guy will take liberties with the bill. Car was very nice and the only saving grace.
Babladi Reviewed on Apr 22, 2019, 5:00 PM
My experience was mostly positive but I hated the way the person who got me the car judged me. He was in a hurry. He said he was closing at 5:30 when they should have been until 6PM per their timings and then ended up saying that if I took it earlier I will have to return earlier at the same time. He assumed I would not purchase Pre-Fuel options and he did not even talk to me. His method of providing information on insurance was vague and the way he was confirming that I would have to pay full if I were to get into an accident. It looked like a warning of sorts. While checking the car, he did not spend more than 2 mins. He failed to show me a scratch as the huge 7 seater was 4 inches away from the wall. When I saw it later, I was wondering if it remained there before I rented. Now thankfully the person who received the vehicle was very professional. I have rented my next two also with the same store. I am hoping there is a bit of professionalism when providing the rentals.