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8.4 Out of 10 (67 Reviews)

4 Stations

8400 airport blvd suite 105

Average Pick-Up time: 0-10 minutes

8.4 Out of 10 (20 Reviews)

9.1
8.9
9.4
8.8
5.0 out of 5.0 5.0 out of 5.0

Marcellus Reviewed on Jan 28, 2020, 4:57 PM

This a very easy pickup, the return could use a little work like more signage.

5.0 out of 5.0 4.0 out of 5.0

Robert Reviewed on Jan 26, 2020, 9:07 PM

Pick up and Drop Off was easy, car was in good condition

5.0 out of 5.0 4.0 out of 5.0

Ellen Reviewed on Dec 30, 2019, 6:32 PM

Very happy with rental and ease of reservation online. Person at the rental counter was not very pleasant to deal with during pickup and acted as though she didn't want to help anyone. Drop off was a much nicer experience.

birmingham intl airport alabama 5600 airline drive

Average Pick-Up time: 11-20 minutes

7.7 Out of 10 (39 Reviews)

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Tyrone Reviewed on May 12, 2020, 4:27 PM

It was a quick and pleasant experience. He determined which vehicle I was getting and off I went.

5.0 out of 5.0 1.0 out of 5.0

Alesia Reviewed on May 12, 2020, 1:14 PM

I reserved an SUV with enough space to carry 4 passengers and 4 pieces of luggage. Since the list said the vehicle I'd get would be comparable to a Jeep Compass I was happy. At the reservation counter, I asked the young lady if they had any larger vehicles. She told me No. We do not. No worries, this should be enough for my family. Imagine my surprise when I got to the rental and it was a Ford Ecosport with only enough luggage room for 2 pieces of luggage. I went back inside and said I needed something bigger. I was able to get a Chevy Traverse which cost me $64.00 extra. I upgraded as time was of essence and I needed to leave. Had I known I was going to pay that much for a Chevy Traverse I would have gone with a different rental company. I dropped the vehicle off Sunday, May 10th. Today is March 12th and I've still not had my final receipt e-mailed to me. Additionally, there have been three different authorizations on the credit card I used. 1. $261 for the Ford; 2. $341 for the Chevy; 3. A random $180 which my bank declined due to fraud; and 4. A random $280. In all of my years, I've never had this much trouble with a rental. At some point, I assume I will get a final receipt which should be $140.49. This was my first and last time using Dollar.

5.0 out of 5.0 5.0 out of 5.0

Debra Reviewed on Mar 9, 2020, 7:57 PM

They were a very professional staff. Very courteous.

huntsville international airport 1000 glenn hearn blvd

Average Pick-Up time: 11-20 minutes

7.6 Out of 10 (5 Reviews)

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Jim Reviewed on Nov 30, 2019, 7:40 PM

Everything went well except the pickup at Huntsville about ten pm Monday nite. There were signs directing us to the garage for service. The lights were on, but nobody was available at the garage. I packed my bags and elderly wife back to the terminal. I found an attendant at the Hertz desk. He found my CarRental order and did the processing, begrudgingly. All went well after that lousy experience.

5.0 out of 5.0 4.0 out of 5.0

Uno Reviewed on Sep 4, 2018, 5:31 PM

The counter staff was amazing, the vehicle was amazing and the price was too. I only have one bad thing to say about my experience with this company, I needed to extend my rental a day and no one would ever answer the phone for me to speak with!

5.0 out of 5.0 5.0 out of 5.0

Twd Reviewed on Aug 7, 2018, 5:40 PM

My experience was good

We collected 67 reviews in total for all stations in Alabama, United States of America with an average score of 8.4/10.
Please be aware that some of these reviews may have been translated automatically into English.

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