pietro Reviewed on Aug 27, 2018, 1:00 PM
I thought I rented from National, because traveling abroad (Japan), I thought a US company may help. However the company was actually Nippon Car Rental, a completely different company, with which apparently national has an agreement; however this was not disclosed at the time of rental. Hardly anybody speaks English, and those who do very poorly. I called several time ahead of renting, and could not get any info. At pick up, they could not explain to me how to operate effectively the GPS system, which was only partly in english. Overall very difficult experience, which may translate in serious danger when driving in a foreign country with so many differences form the US.