Emad hadi Reviewed on Jan 27, 2019, 1:22 AM
Very nice people ..fast One thing I don't like it they put $3000 deposit on hold Becase I did not buy insurance.. My credit cart the cover with out buying.
Mehrdad Reviewed on Jan 26, 2019, 8:14 PM
I had a terrible experience regarding the rental car with Payless company in Istanbul. From the beginning mistrust from the behavior of the guys at their office. First, the damage insurance was mentiined in the website as “optional” but on the day of pickup they said compulsory and if i don’t like to have it I must guarantee a large amount of money (around 10,000 usd) on my credit card!!! I said why didn’t you mention it on the day of reservation??? So charged me around 11 $ per day, while the rate was 9$ per day!!! Second, on the day of drop off, they told me to drop the car at the airport departure parking, and didn’t tell anything about parking costs. Suddenly the payless company guy told me you must pay 25 tl for the parking!! I said why should i pay this money only for entering the parking? Then i went to the parking management office and they charged me only 15 TL!! (Extra costs)
