Joy Reviewed on Aug 10, 2019, 8:36 AM
My pickup vehicle was larger that what I had reserved. When I went back to tell the agent I wanted a smaller car in the category I ordered he said there were none. He did have a car in the smallest category, less than what I had booked but would have to charge me 45 euro more. Also when I went to return my car there were no spots available to park and I was told to drive around until I found one. The lot is extremely small with one way single lanes. I ended up parking in an illegal spot. Why is it my responsibility to look for a spot. I obviously had a flight to catch.
Chedva Reviewed on Jul 26, 2019, 6:59 AM
We arrived late at night, representative waited patiently and was very nice. At first, she couldn't find an automatic gear available, that was upsetting since I double checked that we would have one. Finally she found one for us and all was OK. Drop off was quick too.