Christine Reviewed on Apr 7, 2019, 6:08 PM
Staff at pick-up location (Rotorua Airport) and drop-off (Auckland Downtown) were very friendly. However, the address of the drop off location on the rental agreement was incorrect, sending us to the wrong drop-off location. We were also charged 6 times as much for the rental than what was quoted to us when we booked. This was outrageous. I will not book with Budget again. The only reason I am giving an average 3 star rating instead of lower, is because the staff at the locations were very friendly.