Dan Reviewed on Dec 1, 2019, 9:06 AM
Clerk confused myself with another person named Daniel. I eventually figured out the problem. To me that is not a big deal. The main reason I only gave 3 stars is because there was no owners manual in the glove box. How am I supposed to decipher an unfamiliar car with no guidance? Does the radio have a scan function? Is there a way to defeat the annoying adaptive cruise? Many questions and NO answers. If you won't provide a manual then have someone go over the car with the customer.
Barbara Reviewed on Nov 11, 2019, 5:57 PM
Courteous agent. SUV I rented wasn't available. Received an upgraded SUV as flight arrived late.
Ines Reviewed on Sep 16, 2019, 4:56 PM
The manager at the PWM location, Travis, is very helpful and has made my rental experience with Budget a wonderful experience.