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5.7 Out of 10 (38 Reviews)

2 Stations

piazza garibaldi 92

Average Pick-Up time: 21-30 minutes

6.4 Out of 10 (5 Reviews)

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5.0 out of 5.0 4.0 out of 5.0

Zeina Reviewed on Sep 18, 2019, 6:51 PM

The staff were great and very helpful We even booked the wrong car manual instead of automatic and they assisted us in changing the contract it was smooth The car was clean and in great condition The only issue was that the office is a bit far from the garage were we picked up the car We had to walk around 20 minutes in a very crowded area near the station with luggages

5.0 out of 5.0 1.0 out of 5.0

MG Reviewed on Aug 4, 2019, 5:10 PM

Half tank had to be paid at 68 €. This is not a good business move !!! I understand something like fraud.

5.0 out of 5.0 5.0 out of 5.0

Gil94 Reviewed on Jul 1, 2019, 10:45 AM

Good explanations at the counter but vehicle to recover on foot in a garage a little far (600m). Support and restitution quickly and without surprise.

aeroporto capodichino

Average Pick-Up time: 31-40 minutes

5.0 Out of 10 (33 Reviews)

6.5
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5.0 out of 5.0 1.0 out of 5.0

alex Reviewed on Aug 14, 2020, 4:46 PM

To flee ... While I had therefore booked online the support lasted 1h20, I never saw this: the Naples counter told me that it is the Rome agency that manages the contract by phone for reasons of covid ... After having raised at the counter 3 times to tell them that I have not been called, they physically make my contract in the agency, after I insisted by saying that it is 8 p.m. and that we have a young child. Incomplete condition of departure: I let them know, he adds it and I take different photos. I start and seeing Tires under inflated ... they have no inflator. Well done for the safety of the customers The next morning I see something else on the car and immediately take a picture (scratch at the base of the front bumper) On the way back they see the damage I took the next morning, I show the photo but they want to charge me for it and do so despite trying to prove my good faith. Besides, I also did well to take photos of the damage at the start because they ask me for them and see my good faith since I took them immediately. I would like to point out that in 90% of cases my car rentals go well but there is a very bad experience across the board. No empathy, people there to deliver you a vehicle whose initial condition is not well done and who track down the slightest thing on the way back to collect money, I should have been wary when I arrived of the gentleman who also moaned at its return.

5.0 out of 5.0 1.0 out of 5.0

Alon Reviewed on Jan 6, 2020, 8:10 PM

Pick up was fine, but was hit with a false damage charge without any communication. Take pictures of your car at pick up and drop off to avoid hassles.

5.0 out of 5.0 1.0 out of 5.0

Gianni Reviewed on Nov 21, 2019, 12:09 PM

Rip off! Insurance underpaid, more than 395 € away. I am upset and disappointed with the behavior of Avis Budget, Naples Airport - Capodichino. According to reviews, I'm not the first one who was ripped off.

We collected 38 reviews in total for all stations in Naples, Campania, Italy with an average score of 5.7/10.
Please be aware that some of these reviews may have been translated automatically into English.