Eddie916 Reviewed on Jun 25, 2019, 9:26 PM
The customer service was very good.
Natalie Reviewed on Apr 16, 2019, 8:48 PM
Our car was brand new and perfect for the unusually snowy conditions.
Teresa Reviewed on Mar 18, 2019, 7:25 PM
An Avis agent assist with my rental pickup. He was very rude, he told me I had to rentals reserved with was not true. I told him I cancelled my other two reservations with Enterprise, he began doing a comparison with Budget & Enterprise as if I was dumb and didn't know the difference with the two. I told him to don't go there which lead to back and forth words between us two. I went to retrieve the 12 passengers van I noticed some flares outside I took pictures. Inside the van smelled, not clean, all the cup holders were nasty which appeared to be some food or chocolate left in them. The carpet was very smelly and the traction wasn't wortlking, which was scary when I drove over water or ice. I did inform the return agent of my issues, she suggested I go inside To complain I decline because I had my pregnant daughter waiting. This is my second time experiencing bad rental service with Avis, now that I know they are associated with Budget it makes me not want to ever rent from them again.