Carol Reviewed on Jan 18, 2019, 10:38 PM
The clerk told me when I picked up my vehicle that there would be a number of gas stations open close to the airport even though I would be returning my car around 4 AM. However there was not one gas station open close to the airport at that time. Very upsetting. However the clerk did say that if I wasn’t able to fill the tank they would charge me at $2.03 per gallon. So I hope that is honored. Also it was very difficult and frustrating paying tolls. Once I got caught in traffic in the pre-paid Lane and a couple of times I exited thinking I had to go to the right to pay a cash toll when I didn’t need to. Poor signage!! Also EPASS would not let me pay for the one toll I missed. Said charge had to go through rental company. Frustrating experience!! It was also hard to find the proper space to drop off vehicle. No parking spaces were marked Budget. Wasted a lot of time figuring out where to leave car.
Daniel Reviewed on Dec 22, 2018, 1:26 PM
When I rented by internet it was clearly specified that I would pick up at Orlando Sanford and drop the day after at Merrit Island for a total amount of $ 66.23 including all fees. When I picked up the car the lady asked me where I was going and of course, I told her the same thing that I wrote on the internet request...A couple of days later when I looked at the bill I found out that my total charge was $ 85.05 because they charged me $ 15.99 for « under 75 miles flat fee « If that is the politic of the company please make it clear on the internet. Personnaly I feel I have been screwed by Bubget !!! I know it is not a big amount but it is not what it was supposed to be. Thank you for reading and Happy Holidays!
Ted Reviewed on Dec 11, 2018, 6:44 PM
I picked up my car at Sanford Airport with no problems. The car was clean and in great shape, no mechanical problems during the trip. It was going to be inconvenient to drop it off again at Sanford but the agent at the Port Canveral location was very nice and updated my reservation with no hassle to allow me to drop it off there.