Cyndi Reviewed on Sep 3, 2019, 9:01 PM
I was not aware that the fat rental was NOT located at the airport. Asked another far rental where our car rental was. He directed us to a pickup section , driver told us he couldn’t take us to car rental to go to front of airport. Was told to go back to original place to be told by cabbie we needed to call the car rental place to pick us up. Car rental is in a hotel??? Like 1.6 miles away from airport.
Darryl Reviewed on Dec 25, 2018, 5:22 PM
The car was smooth and I enjoyed the ride, but the price on the vehicle was not the same as when I reserved it. I reserved it at 93 dollars but then when we actually purchased to use the car it went up to 303 dollars. Something was not right with that.
mark Reviewed on Oct 11, 2018, 1:04 AM
i made sure to rent a car from a company away from the airport. when i went to pickup my car from the downtown location they told me that my reservation was at the airport. they were not helpful. my email confirmation clearly stated that the pickup and drop off location was at the downtown location. i ended up driving my truck to the airport, parking in long term parking, picking up my car, and making multiple trips back and forth from my truck to the rental car (about a quarter mile each way) to load the car. costumer service at budget was not helpful! i wasn't happy about any of this, i wasn't expecting to pay for long term parking. yuck.