carolyn Reviewed on Feb 22, 2019, 2:01 AM
I rented a car through your third party car rental .com , I asked for 12 days rental , but circumstance changed and brought it back in 4 days . I asked for my bill to be prorated and your Budget company told me I could not get my 250 dollars back, that since I rental through a third party you could not give me a refund. Normally if you rent a car through ENTERPRISE they are happy to refund me the amount that you didn't use the car.Needless to say your company is horrible at ETHICS and I will NEVER rent from Budget again nor will I go through car rental.com. Your company has unrighteous bushiness practices. Also when I picked up your car the salesman showed me the lot by pointing out the window nobody came with me to inspect the car to see if there was any previous damage , I flagged down a employee who inspected it with me writing down all the dings that I saw before taken possession of the vehicle and than when I brought it back there was again no body there to inspect the car nor was there any one to take my key had to drop it in the box.
linda Reviewed on Dec 31, 2018, 12:22 PM
lady was very good explained everything so no confusion