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7.0 Out of 10 (52 Reviews)

3 Stations

23360 autopilot drive

Average Pick-Up time: 0-10 minutes

7.2 Out of 10 (21 Reviews)

5.0 out of 5.0 4.0 out of 5.0

cmr Reviewed on Aug 20, 2019, 9:11 PM

I discovered the next day that my contract said I had a Mitsubishi when in fact I had a Ford Fusion hybrid. Checked out of the gate as instructed handing the contract to the attendant. Guess he wasn’t paying any more attention than I was...however the mileage was correct.

5.0 out of 5.0 1.0 out of 5.0

Anon Reviewed on Apr 8, 2019, 7:08 PM

I waited an hour when arriving because their computers weren't working. They gave me a car that reeked of cigarettes, weren't capable of answering ANY rental related questions during the rental period, and then forced me to stand in line for another hour when dropping off because, their computers AGAIN weren't working. DO NOT RENT HERE.

5.0 out of 5.0 1.0 out of 5.0

John Reviewed on Jan 1, 2019, 7:11 PM

My experience was the worst rental experience I've ever had in a 20-year span of renting cars. The only reason it was a 1-star instead of 0 stars was because the gentleman who checked me back in at IAD on the return was very nice. First, the line was atrocious and the counter was horribly understaffed. Second, the lady who checked me in was clearly disengaged and desperately wanted to get out of there. She was frequently checking her personal phone during our transaction and was very unapologetic that the car I reserved wasn't there, which brings me to the main issue. The car I reserved was not available, nor did they have anything comparable! I reserved a white Dodge Grand Caravan because I was traveling with 5 total people and 5 large suitcases, requiring a van. I know this because that's the car that I drive and it was what was needed in order for my family and I to travel comfortably. After waiting at the counter for a long time while my family had to wait outside in the cold, I heard a gentleman on a walkie talkie say Would the guy take a Ford Explorer? I told the lady at the counter that a Ford Explorer would not be suitable because my family could not fit in that, but the lady said it's comparable to a Dodge Grand Caravan, and there was no room for negotiation. While waiting outside in the cold for the Ford Explorer to be prepared (which took over 30 minutes), another customer approached me and asked me Were you also given that white Ford Explorer over there? We compared contracts and, sure enough, we were given the same car. When the other customer and I walked back inside to handle the issue, a different lady at the counter said to me, You're good, you had that car first. then she told the other man that she would fix his situation. Within minutes, the OTHER CUSTOMER (again, who was after me in line) was given a top of the line Yukon Denali, a car much bigger and nicer than a Ford Explorer, and he was presented with it right away. Meanwhile, my family and I continued to wait outside in the cold. I finally approached the man cleaning the Explorer and asked if it would be ready soon, to which he replied, Oh...yes! Then, my family and I had to smash and squeeze all 5 of us (including my 2-year-old toddler) into the car with the suitcases entirely blocking my visibility out of the rear. Not to mention, my son was crushed by a large suitcase he had to hold on his lap because it did not fit in the small car they issued us. It was just such a terrible experience and a bad way to start off a Christmas vacation with my family. I had rented from Budget several times in the past, but unfortunately after this experience, I will no longer be giving them business. The LEAST they could have done was offered me a discounted rate, or reduced my bill after-the-fact, but they took ZERO accountability, no apologies, and did not do anything to try and make the awful situation even remotely tolerable.

2500 national avenue

Average Pick-Up time: 21-30 minutes

6.8 Out of 10 (29 Reviews)

5.0 out of 5.0 5.0 out of 5.0

CBB Reviewed on Jul 7, 2019, 8:47 PM

Budget was awesome. A deer ran into the side of my vehicle. I completed the form and turned in the car. No problems so far. It is insured.

5.0 out of 5.0 2.0 out of 5.0

Kenneth Reviewed on Apr 17, 2019, 2:06 AM

All the people we delt with at Budget we’re fine. It was the vehicle assigned to us. It appeared that no prep was down to exterior Very scary was the concern that We would be blaimed for this upon turn-in..

5.0 out of 5.0 1.0 out of 5.0

Scott Reviewed on Mar 24, 2019, 4:18 PM

I arrived at 9pm on a Friday night to pickup the car. I stood in line for 45 minutes before i reached the checkin counter. Once i arrived they discovered the small car I’d rented was already taken. They upgraded me to a large SUV but I’d asked for a small car due to needing to parallel park in the city. I declined extra insurance coverage as i already had 3rd party coverage but after payment I discovered the man at the check in counter had still charged me an extra $25 for optional insurance. I took the his to a manager and had the superfluous charge removed and got on my way. When i returned the car they said the mileage on the odometer was showing 20k LESS than when I’d picked up the car. It took another 20 minutes to sort this out before I could leave and I nearly missed my flight as a result.

We collected 52 reviews in total for all stations in Washington, DC, United States (DCA-Ronald Reagan Washington National) with an average score of 7.0/10.
Please be aware that some of these reviews may have been translated automatically into English.

About Budget rent a car at Washington D.C. Airport

You've stood in airport line after airport line and eaten plenty of prepackaged food to last you a while. As the pilot announces your arrival, you begin to get thrilled. Arriving in Ronald Reagan Washington National Airport, you can't wait until your District of Columbia vacation officially begins. You could wait in line for the shuttle to drop you off at your Washington hotel or try to hail a Lyft and get there slightly quicker. However, if you want to start your trip out of town in Washington on your own timeline, then having access to a personal automobile is imperative. If you need a cheap rental car when in Washington, then Budget can help you.

From the Terminal to Your New Set of Wheels

Once you get into in Ronald Reagan Washington National Airport you won't have to travel far to get a jump on your Washington vacation. You will discover your Budget car rental located in or near the terminal. Furthermore, you will relax because you booked your airport rental car through CarRentals. That is because CarRentals works with many of the most dependable rent-a-car businesses in the world. Founded in 1958 in Los Angeles, Budget works to offer the lowest prices. With a name like Budget, you know this company will attempt to give you the cheapest rate.

When you book your Ronald Reagan Washington National Airport Budget rental car with us you can:

Pick from the most sought-after manufacturers like Audi, Buick, GMC, Toyota, plus more!

Pick from the most recent cars in each class. Whether you want a full-size sedan to comfortably escort everyone on fun trips or a compact vehicle that is a breeze to park in smaller spaces, Budget has an assortment of choices

Take it easy, realizing you will have an effortless time picking up and dropping off. Just take it back to Budget at Ronald Reagan Washington National Airport and you will be on your way

Reserve a Cheap Car Rental in Washington Today!

Having the keys to a car hire while on a trip opens up a number of opportunities. If the Lincoln Memorial has caught your eye, or maybe there is a splendid cafe you read about located all the way across town, then just hop in your car rental from Budget and drive to wherever you'd like. When you reserve through CarRentals you can get the lowest rates by prepaying ahead of time or use your credit card and pay with whatever method you want at pickup. CarRentals offers the freedom to sightsee your way.