Kenneth Reviewed on Apr 17, 2019, 2:06 AM
All the people we delt with at Budget we’re fine. It was the vehicle assigned to us. It appeared that no prep was down to exterior Very scary was the concern that We would be blaimed for this upon turn-in..
Scott Reviewed on Mar 24, 2019, 4:18 PM
I arrived at 9pm on a Friday night to pickup the car. I stood in line for 45 minutes before i reached the checkin counter. Once i arrived they discovered the small car I’d rented was already taken. They upgraded me to a large SUV but I’d asked for a small car due to needing to parallel park in the city. I declined extra insurance coverage as i already had 3rd party coverage but after payment I discovered the man at the check in counter had still charged me an extra $25 for optional insurance. I took the his to a manager and had the superfluous charge removed and got on my way. When i returned the car they said the mileage on the odometer was showing 20k LESS than when I’d picked up the car. It took another 20 minutes to sort this out before I could leave and I nearly missed my flight as a result.
Jasmine Reviewed on Mar 18, 2019, 4:23 PM
I arrived on a busy day. The line was very long only one person was working sometimes two but within that time period they were moving so fast and getting the line down best they could. I was supposed to receive a ford fiesta but i figured since the line was so long they probably gave my vehicle away. However, once i got to the line they gave me an upgrade no price change. I walked away with a small SUV (Not small at all) a Jeep Compass! It was gorgeous! Wonderful on gas i only filled up half a tank by the end of my trip and I went all over the world. Easy drop off as well.