Tess Reviewed on Sep 8, 2020, 4:21 PM
The Battle Creek location was absolutely phenomenal with quick service and very friendly employees. They accommodated a last second request and even allowed me to hand select my vehicle. I would 100% recommend Budget.
LG Reviewed on Aug 18, 2020, 4:50 PM
Went to pick up my rental that I reserved on line a week before and I was told that they only take credit cards not credit/debt cards,but would have taken it if I came by aircraft. They would take no cash or check, went back home to get a card, didn't run right,called card company they said I was fine to have them manually enter. Wait ! they can't do that either what a wast of time. They had nothing on the website to let me know ahead. Poor job! Was not able to get car for our trip and I feel that it didn't bother them at all.
Patrick Reviewed on Jan 5, 2019, 1:46 AM
Easy and quick pick up, with free upgrade to an “SUV” because there were no standard sized vehicles available. That said, I’m not fond of Fords. They try to be nice cars, but there’s always a certain amount of corner cutting to reduce the price that undermines that niceness. For example, this car had heated leather seats. Great! Why no heated steering wheel? Would have cost maybe $3.50. My 4 year old Dodge has a heated wheel. All I wanted was leather seats, but to get those I had to get the package that included heated/ventilated seats, heated wheel, big screen UConnect, etc. Anyway. Oh, there was a tooth flosser in the drivers door pocket. Drop off was also quick and easy. So, from a service stand point, I have no issues.